In today’s cybersecurity industry, Managed Service Providers (MSPs) who do not adapt risk falling behind.

In the recent episode of The Security Strategist podcast, host Richard Stiennon, Chief Research Analyst at IT-Harvest, talks with Stefanie Hammond, Head Nerd at N-able, and Jim Waggoner, VP of Product Management at N-able. They discuss how MSPs can tackle rising threats, bridge the talent gap, and maintain profitability in a quickly evolving market.

The speakers particularly explore the critical need for MSPs to adopt Managed Detection and Response (MDR) services, the importance of internal security investments, and how AI can enhance efficiency. The conversation also touches on compliance challenges and future trends in pricing strategies for MSPs, emphasising the need for continuous adaptation in a rapidly changing threat environment.

When Stiennon asked, “How quickly must an MSP change their entire model to a managed detection and response offering to stay competitive?” Hammond’s answer was straightforward: “If an MSP hasn’t done that yet, I don’t know how much longer they can wait.”

This sets the stage for the podcast.